Working Toward Seamless Care Delivery with Real-Time Data –

Working Toward Seamless Care Delivery with Real-Time Data –

By Jessica Kent

– Current care delivery is, for the most part, conducted on an episodic basis. Patients generally see their doctors when they don’t feel well, limiting clinicians’ ability to provide holistic, comprehensive care.

“There’s a fair amount of fragmentation in healthcare today, and it can be a frustrating process to navigate. It’s more reactive than it is proactive, and it’s generally focused on treating sickness – not necessarily on promoting health or early detection,” Karen Hanlon, executive vice president and chief operating officer of Highmark Health, told HealthITAnalytics.

This method of care delivery has dire consequences for the medical industry as a whole, according to Tony Farah, MD, executive vice president and chief medical and clinical transformation officer of Highmark Health.

“Fragmentation leads to about 30 percent of waste in the healthcare system, which is quite a bit. Thirty percent of several trillion dollars – you can do the math,” Farah said.

In addition to healthcare waste, current care delivery approaches have left providers with little time to see their patients, much less get ahead of any illnesses they may have.

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“Over 50 percent of clinicians across the country experience burnout, mainly because of the administrative burdens we’ve been adding onto their plates over the last couple of decades. The amount of time providers spend with patients has shrunk to just several minutes at a time, while delays have gotten more prolonged,” said